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Â鶹´«Ã½ÊÓƵÍøÕ¾ Career Frameworks

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Operations Management - grade 9

Example job roles: Head of Service Area, Senior Management

Level: SeniorÌýÌý

Experiences

Activities and responsibilities likely to be required when working at this level

  • Actively supporting the development and implementation of short-term and long-term strategy
  • Working with the relevant senior managers to set the strategic direction and leadership for the relevant area, while ensuring adequate workforce planning is in place to deliverÌý
  • Responsibility for leadership
  • Innovation and new ways of thinking
  • Providing leadership and direction to staff
  • Developing KPI’s and using management information
  • High level financial management
  • Influencing and negotiating
  • Leading organisational change
  • Stakeholder engagement and managing relationships at a senior level, both internal and external
  • Managing staff wellbeing and/or complaints including dealing with grievances and appeals
  • Managing large scale departments working in very dynamic environmentsÌý
  • contribute to decision-making at a senior management level
  • representing department or Â鶹´«Ã½ÊÓƵÍøÕ¾ on internal and external working groups

Personal and professional development

Development options to consider when working towards this level

Learning on the job

  • Managing a team
  • Demonstrating commitment to change and innovation
  • Contribute to the development of strategy
  • Resource planning and management
  • Dealing with complex HR issues

Learning from othersÌýÌý

  • Taking a lead role in a Community of Practice
  • Chairing meetings and working/project groups
  • Representing your department at institutional levelÌý
  • Senior team network
  • Presenting to governance groups and project boards
  • Network with senior colleagues across Â鶹´«Ã½ÊÓƵÍøÕ¾ and across other institutions
  • Attending and presenting at conferences

Formal learning

  • Leadership training
  • Project management qualification
  • Managing large budgets/finance training

*ÌýYou may wish to explore the listed formal training themes / topics onÌýLinkedIn Learning.

Transferable skills and competencies

Â鶹´«Ã½ÊÓƵÍøÕ¾ uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out moreÌýdetails on the framework.

Adhering to principles and values

  • Upholding ethics and values
  • Acting with integrity
  • Utilising diversity
  • Showing social and environmental responsibility

Entrepreneurial and commercial thinking

  • Monitoring markets and competitors
  • Identifying business opportunities
  • Demonstrating financial awareness
  • Controlling costs
  • Keeping aware of organisational issues

Formulating strategies and concepts

  • Thinking broadly.
  • Approaching work strategically.
  • Setting and developing strategy.
  • Visioning

Ìý

    Â鶹´«Ã½ÊÓƵÍøÕ¾ Ways of Working

    These describe expected behaviours in line with Â鶹´«Ã½ÊÓƵÍøÕ¾ culture and values.Ìý For Ways of Working indicators and steps to development please refer to theÌýWays of Working website.Ìý

    “Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.