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Â鶹´«Ã½ÊÓƵÍøÕ¾ Centre for Languages & International Education (CLIE)

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Returning Students' Account Issues

Existing students may need to reset their passwords. Please read the instructions below.

As you have previously studied with us you will already have been issued your Â鶹´«Ã½ÊÓƵÍøÕ¾ computer account details. If you need help with your user ID please contact: clie-eveningcourses-support@ucl.ac.ukÌý

At the start of the new academic year please reset your password to make sure it is working.ÌýÌý

You can do so via the  portal. Here’s what you need to do:ÌýÌý

  • Go to the following page: ÌýÌý

  • Enter your Â鶹´«Ã½ÊÓƵÍøÕ¾ User ID in lowercase (see above)Ìý

  • Enter the last 5 digits of your mobile phone number.ÌýÌý

  • A code will then be sent to your mobile phone. Please enter this code under ‘Password reset Code’.Ìý

  • Create a new password and confirm it. Please use the password strength bar and the guidelines on the right-hand side of the page to help you with setting your password. Note that WEAK passwords will automatically be rejected.ÌýÌý

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It can take up to 2 hours for your new password to work across all Â鶹´«Ã½ÊÓƵÍøÕ¾ systems.Ìý

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