- What is eduroam?
eduroam is a JANET Roaming Service (JRS) that provides an infrastructure for a user to use their Â鶹´«Ã½ÊÓƵÍøÕ¾ credentials (e.g. ucxxzano@ucl.ac.uk) to access the Internet from Â鶹´«Ã½ÊÓƵÍøÕ¾ or any participating Institution. The instructions for connecting are the same regardless of location. However, it is recommended you (a) check eduroam works here at Â鶹´«Ã½ÊÓƵÍøÕ¾ and (b) check the web site for details on the status of eduroam at participating institutions.
- How do I connect to eduroam?
eduroam is supported on any Wi-Fi enabled device. View our connection guides for instructions on how to set eduroam up on your device.
- How do I connect to eduroam at other institutions?
You use the same connection instructions and Â鶹´«Ã½ÊÓƵÍøÕ¾ userid and password at other Institutions as you do here at Â鶹´«Ã½ÊÓƵÍøÕ¾. We (Â鶹´«Ã½ÊÓƵÍøÕ¾) are currently at JRS Tier-2 - this allows the Institution to support either WPA/TKIP or WPA2/AES encryption (or both) - Â鶹´«Ã½ÊÓƵÍøÕ¾ supports both. Support at other Institutions may differ. It is therefore recommended you (a) check eduroam works here at Â鶹´«Ã½ÊÓƵÍøÕ¾ and (b) check the web site for details on the status of eduroam at participating Institutions.
- I'm a visitor from another eduroam institution, how do I connect at Â鶹´«Ã½ÊÓƵÍøÕ¾?
View our page on Staff or Students visiting Â鶹´«Ã½ÊÓƵÍøÕ¾ from other institutions using eduroam for information on this.
- How do I request coverage in other areas?
If there is a location which is not covered, please with the following information:
- Building, Floor(s), Room(s) which require coverage.
- Approximate capacity of area(s) which requires coverage.
- Contact details.
If it is a departmental area, please email your departmental computer representative. You can use the Computer Reps Tool at:
- Is there an eduroam wired service?
No, we are currently working on an eduroam Wired service which uses 802.1X authentication. This will be advertised when available.
- What is my IP Address?
Upon successful authentication, your IP address is automatically allocated (DHCP).
eduroam Internal
For Internal users (@ucl.ac.uk), a Private IP Address from 10.97.*.* or 10.98.*.*Â is allocated (where * is any number between 0 and 255). When accessing resources (e.g. Internet, Email, Cloud) your Private IPÂ Address will be translated to a Public IP Address:
- 144.82.8.* or 144.82.9.* (where * is any number between 0 and 255)
eduroam External
For External users (not @ucl.ac.uk), a Private IP Address from 10.99.0.0 is allocated (where * is any number between 0 and 255). When accessing resources (e.g. Internet, Email, Cloud) your Private IPÂ Address will be translated to a Public IP Address:
- 193.60.231.*Â (where * is any number between 0 and 255)
To determine your actual IP address you can either check your adapter configuration or type "My IP Address" in your web browser search engine. - How do I clear cached user credentials (shared PC)?
On a majority of platforms (e.g. Microsoft, Apple Mac) credentials are automatically cached for reuse. This is not ideal on shared PC's. The instructions below outline how to clear cached credentials.
- Microsoft Windows the following Microsoft article describes how to manually clear credentials. You can also create a VBS script to automate the process as highlighted in the article »
- Apple Mac OS X, modify the eduroam 802.1x User Profile (Airport > Advanced... button > 802.1x tab) and tick Always prompt for password.
- Is eduroam traffic monitored?
All users of the network must be aware of and abide by the Â鶹´«Ã½ÊÓƵÍøÕ¾ Computing Regulations and the » when connecting to any Â鶹´«Ã½ÊÓƵÍøÕ¾ Network. Traffic, per se, is not actively monitored. However, logging is in place to uniquely identify individual users if a breach of regulations is reported or malicious activity detected.