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Â鶹´«Ã½ÊÓƵÍøÕ¾ 2034

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Communicating and engaging: review of progress

In today’s globalised environment, we need to ensure that Â鶹´«Ã½ÊÓƵÍøÕ¾ is fully engaged with our increasingly interconnected world, projecting our values, work and the benefits that we deliver for society.

Case study: Â鶹´«Ã½ÊÓƵÍøÕ¾ Instagram channel

Â鶹´«Ã½ÊÓƵÍøվ’s Communications and Marketing team have been developing the @ucl Instagram account to create an engaging and positive channel to communicate with key audiences – current and prospective students and alumni. The channel fosters the Â鶹´«Ã½ÊÓƵÍøÕ¾ community through sharing highlights of campus life, student activities and achievements and providing support and information for students in an informal and creative way.

Students have been inspired to engage with Â鶹´«Ã½ÊÓƵÍøÕ¾ Instagram through the #loveÂ鶹´«Ã½ÊÓƵÍøÕ¾ competition, which has been running successfully for the past four years. The competition encourages students to share their shots of Â鶹´«Ã½ÊÓƵÍøÕ¾ life using the hashtag #loveÂ鶹´«Ã½ÊÓƵÍøÕ¾ and awards eight monthly prize winners and one overall winner for each academic year. The competition has amplified Â鶹´«Ã½ÊÓƵÍøվ’s student voice and created an abundance of user-generated content that authentically shows campus life from every angle. At the end of 2017, there wereÌý7,300 posts on Instagram using #loveÂ鶹´«Ã½ÊÓƵÍøÕ¾.

Â鶹´«Ã½ÊÓƵÍøÕ¾ Instagram is a popular channel with posts receiving high engagement. Between October and December 2017, the average ‘likes’ per image were close to 2,000. Followers of @ucl Instagram are rapidly growing and have almost doubled since September 2016 to more than 41,000 in December 2017. Instagram has become one of Â鶹´«Ã½ÊÓƵÍøվ’s top performing social channels.


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